Elon Musk confirmed that a major bug in X’s “For You” algorithm caused users to see fewer posts from accounts they follow, adding that a fix is on the way. He also announced a new “Following” feed ...

Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...

Many businesses today are deploying chatbot technology in enterprise messaging to gain operational efficiencies and competitive advantages. The use of chatbots is growing, and from 2023 to 2030, the ...

Social media’s effects on children and teens were already a focus for the state’s Child Fatality Task Force. Now, the rapid emergence of artificial intelligence is raising alarms for the legislative ...

Chatbots have reshaped customer service, delivering on the 24/7 promise of instant, efficient support across all digital channels. Powered by artificial intelligence (AI) and natural language ...

The problem with testing AI chatbot subscriptions like Google’s Gemini Advanced and OpenAI’s ChatGPT Plus is their generality. The same tool is used for disparate applications; the same software ...

Even using random capitalization in a prompt can cause an AI chatbot to break its guardrails and answer any question you ask it. Reading time 3 minutes Anthropic, the maker of Claude, has been a ...

Not long ago, meeting someone new online felt exciting. A notification carried that possibility to our minds. A conversation unfolded slowly. Somewhere alo ...

You're probably familiar with chatbots because you've used them in some form within your business's digital presence, or you’ve at least interacted with one at some point in your own customer journey.

AI chatbots vs real doctors. Learn about the critical health questions where human physicians still outperform AI and why ...